Privacy Policy

Twinkle & Snugs Privacy and Data Protection Policy for Customers.


Approximate number and ages of children attending Entug and we handle your information accordingly. This privacy and data protection policy becomes effective on 25th May 2018 in accordance to the 2018 General Data Protection Regulation (GDPR). We, Twinkle & Snug, detail in this policy how we collect, process and/or use information that we receive from you via email, phone call, social media and verbally. The policy describes how we collect, process, use and access your personal details.


Information that we collect:

 

  • How you found out about Twinkle & Snugs craft parties and events
  • Home address including full postcode  
  • Venue address including full postcode
  • Home and mobile address telephone numbers
  • Name of birthday child/adult /mum to be/bride to be  
  • Approximate number and ages of children attending event 
  • Approximate number of adults attending 

Information we may collect from you

 We may collect and process the following data from you:


Information that you provide by filling in forms on our site, by email, post or social media. 


Information that you provideto us over the telephone which we then input into our database. Details of your visit to our website including 

  , but not limited to, location data, traffic data, web blogs and other communications data.


Data we may use from you


If you contact us with a complaint or an enquiry we will keep a record of correspondence to ensure we have dealt with it effectively and for future training purposes in customer relations.


We may ask you to complete questionnaires that we use for research purpose .This enables use to better understand your references, interests and opinions.


Uses of information


We use information held about you in the following ways:


To provide you by post or email with information relating to workshops/events that you request from us or which we feel may be of interest to you.


To carry out our duties related to any contracts entered o  between you and us.



 contact you within a couple of weeks to  gain feedback  following an event. We  sometimes ask clients for consent to email them  with details of future workshops that are local to them. There is no obligation to consent to  this.


Your information will not be used for anything else.